Shipping policy

Shipping Policy – Blind Thread

Thank you for visiting and shopping at Blind Thread (blindthread.com). The following terms and conditions constitute our Shipping Policy.

1. Order Processing Time

  • All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive an automated notification once your order has shipped, along with a tracking number.

  • During high-volume periods or seasonal drops, processing times may slightly vary. We appreciate your patience.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

  • Standard Shipping: Estimated 5 to 10 business days.

  • Express Shipping: Estimated 3 to 5 business days (where available).

Note: Delivery delays can occasionally occur due to carrier logistics, customs clearance, or weather conditions outside our control.

3. Shipment Confirmation & Order Tracking

Once your order has been dispatched, you will receive a shipment confirmation email containing your tracking information. The tracking number will become active within 24 to 48 hours.

4. Customs, Duties, and Taxes

Blind Thread is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, customs clearance fees, etc.).

5. Damages and Lost Packages

Blind Thread is committed to delivering your items in perfect condition. If you receive your order damaged, or if your package is confirmed lost by the courier:

  • Please contact us immediately at contact@blindthread.com.

  • Keep all packaging materials and damaged goods so we can file an inspection claim and arrange a replacement or refund.

6. Incorrect Shipping Addresses

Please ensure that your shipping address is entered correctly at checkout. We cannot change the shipping address once the order has been processed and fulfilled. Blind Thread is not responsible for packages delivered to an incorrectly provided address.

7. Contact Us

If you have any questions or require updates regarding your shipment, please reach out to us: